Monthly plan
Managed IT
We become your IT department. Support, monitoring, security and backups for a fixed price per user.
Best for Teams with no IT staff
Managed IT, cloud and security in the Greater Toronto Area
Dependable IT for businesses that cannot afford downtime.
Altivis looks after your computers, Microsoft 365, cloud, security and backups. One team, one monthly plan and a clear report every month on what we did.
Who we work with
Built for small and midsize teams.
We support businesses with 5 to 75 people who need real IT expertise but do not need a full IT department.
See the industries we serve- Dental and medical clinics
- Accounting and bookkeeping
- Law firms
- Construction and trades
- Manufacturing
- Professional offices
- Nonprofits
- Retail
What we do
Six services, one accountable team.
Choose a service to see what is included.
Managed IT support
Day to day support for your people, computers and printers, with monitoring that catches problems before your staff notice them.
- Help desk for your staffRemote support by email, with clear updates until the issue is closed.
- Device monitoring and patchingWindows and Mac updates applied on a schedule, with reports you can read.
- New hire and departure setupAccounts, laptops and access ready on day one, and removed cleanly on the last day.
- Vendor managementWe deal with your internet provider, printer company and software vendors for you.
Built onWindows, macOS, Intune, remote monitoring tools
Learn more about managed it support
Microsoft 365
Set up, migrate and manage Microsoft 365 so email, files and Teams just work, and stay secure.
- Email and tenant migrationsMove from Google Workspace, GoDaddy or an old server with no lost mail.
- SharePoint and OneDriveA simple folder structure with the right people seeing the right files.
- Entra ID and sign in securityMultifactor sign in, conditional access and single sign on for your apps.
- Licensing reviewMake sure you pay only for the licences your team actually uses.
Built onMicrosoft 365, Exchange Online, Teams, SharePoint, Entra ID
Learn more about Microsoft 365
Cloud
Move servers and apps to the cloud when it makes sense, then keep them secure and the monthly bill under control.
- Cloud readiness assessmentA clear answer on what should move, what should stay and what it will cost.
- Migration to Azure or AWSPlanned in stages with a way back at each step.
- Cost reviewsRight sized servers, reserved pricing and tagging so nothing runs unnoticed.
- Infrastructure as codeRepeatable builds with Terraform, documented and handed over to you.
Built onMicrosoft Azure, AWS, Terraform, PowerShell
Learn more about cloud
Security
Practical security that covers your people, devices and data, without making work harder for your team.
- Endpoint protectionManaged antivirus and detection on every company device.
- Multifactor sign in everywhereRolled out user by user with help for anyone who gets stuck.
- Email filtering and phishing trainingFewer fake emails reach your staff, and they know what to do when one does.
- Security baseline reviewA plain report on your gaps, ranked by risk and cost to fix.
Built onMicrosoft Defender, Entra ID, Intune, endpoint security tools
Learn more about security
Backup and recovery
Backups for your servers, Microsoft 365 and key devices, with regular restore tests so you know they work.
- Microsoft 365 backupEmail, OneDrive, SharePoint and Teams backed up outside Microsoft.
- Server and file backupLocal and offsite copies with protection against ransomware.
- Restore testingWe restore real files on a schedule and send you the result.
- Disaster recovery planA written plan that says who does what if a server or office goes down.
Built onAzure Backup, Veeam, AWS Backup
Learn more about backup and recovery
Infrastructure
The core systems your office runs on, kept stable, documented and ready to grow.
- Windows Server and Active DirectoryHealth checks, cleanup and upgrades for your domain and file servers.
- VirtualizationVMware and Hyper V hosts kept patched, backed up and right sized.
- Office networks and WiFiFirewalls, switches and WiFi that cover the whole office.
- DocumentationPasswords, diagrams and procedures written down, so nothing lives in one person's head.
Built onWindows Server, Active Directory, VMware, Hyper V, Ansible
Learn more about infrastructure
Ways to work with us
Pick the model that fits.
Start with one and change later. Many clients begin with an assessment and move to a monthly plan.
Monthly plan
Co managed IT
You keep your internal IT person. We add backup, after hours cover and senior skills when they need them.
Best for Teams with one IT person
Fixed scope
Projects
A defined piece of work with a set price, like a Microsoft 365 migration, a new office or a server upgrade.
Best for Clear goals with a deadline
One time
IT assessment
A full review of your systems, security and costs, with a written report and a ranked list of fixes.
Best for Knowing where you stand
How we work
From first call to steady support in four steps.
- 01
Free IT review
We meet for 30 minutes, look at your setup and ask what is getting in the way. You get a short written summary either way.
- 02
Clear plan and price
We send a plan that lists what we will fix first, what can wait and a fixed monthly price. No long contracts.
- 03
Onboarding
We document your systems, install monitoring, secure your accounts and fix the urgent items. Your team gets one email address for support.
- 04
Ongoing care
We handle support, updates and backups every day. Each month you get a short report and we review it together every quarter.
Why Altivis
The kind of IT partner we would want to hire.
Senior experience
You work with an engineer who has spent many years in managed services and enterprise IT, not a call centre.
Plain language
We explain what we are doing and why, without jargon. You always know what you are paying for.
Security from day one
Multifactor sign in, tested backups and patched devices are part of every plan, not an extra.
Predictable cost
One monthly price per user. Projects are quoted up front, so there are no surprise invoices.
Tell us what is slowing your team down.
We will review your setup and send you a short, clear plan. It costs nothing and there is no pressure to sign up.
Book a free IT review
or write to [email protected]